Refund policy

What is your return policy?
Due to the nature of our product — a consumable wellness supplement — we do not accept returns under any circumstances. All sales are final. We encourage all customers to review the full ingredient list, usage instructions, and FAQ thoroughly before purchasing. If you have any questions or concerns prior to ordering, please contact us and we will be happy to assist.
What is the 30-Day Royal Guarantee?
Our 30-Day Royal Guarantee reflects our confidence in the formula. If you have concerns about your order — such as receiving a damaged or incorrect item — please contact us through the Contact page at essenceorganics.org with your order number and details. Our team will respond within 1–2 business days and will work to make it right. How do I initiate a return?
We do not accept returns due to the nature of our product. If you received a damaged, defective, or incorrect item, please contact us immediately via the Contact page at essenceorganics.org with your order number and a photo of the issue. Our team will review your case and respond within 1–2 business days.
How long does my refund take?
Refunds are not issued for change of mind or dissatisfaction, as all sales are final. In the rare case that a refund is approved — such as for a damaged or incorrect item — it will be processed within 5–7 business days to your original payment method. Your bank may take an additional 3–5 business days to reflect the funds.